For Ages 21+

Our Responsible Gaming Commitment

six 6s believes that gaming should be a healthy form of entertainment — not a source of stress or financial harm. We have put in place a number of tools and support measures to protect your wellbeing.

For members aged 21+ only

What Responsible Gaming Is and Why It Matters

Betting and casino games are a form of entertainment for many people. However, they become a problem when control is lost.

Responsible gaming means knowing when to stop, understanding how much time and money it is reasonable to spend on gaming, and keeping an eye on whether gaming is ever causing problems for your family, work, or finances.

At six 6s, we want every member to play at their own pace and within their own limits. To support this, we have made several self-control tools available that can be activated at any time from your account. All members are informed about these tools in accordance with our Terms and Conditions.

Remember, gambling or betting should never be seen as an alternative source of income or a way to recover past losses. It is entertainment — and entertainment should have a budget.

Anyone under the age of 21 is strictly prohibited from opening an account or placing bets on this platform. We follow a rigorous identity verification process to ensure no minor can access the platform. Our Privacy Policy explains in detail how we keep members' information secure.

Ask Yourself

Am I spending money beyond my budget?

Am I placing more bets to try to recover money I have lost?

Am I taking time away from family or work to spend on gaming?

Do I feel restless or anxious when I am not playing?

Am I borrowing money or dipping into savings to place bets?

If the answer to even one of these questions is "yes", seek help now.

Self-Control Tools

six 6s helps you stay in full control of your gaming. The tools below can be activated from your account settings or with the help of our support team.

Deposit Limits

Set a maximum amount you can deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately; raising it requires a 24-hour waiting period.

Session Time Limits

Decide in advance how many minutes or hours you will play in each login session. When the set time is up, you will be logged out automatically.

Loss Limits

Set the maximum loss you are comfortable with within a given period. Once that limit is reached, gaming will stop automatically.

Reality Check Reminders

Receive pop-up notifications at set intervals — showing a summary of how long you have been playing and how much you have won or lost.

Cooling-Off Period

Take a temporary break of between 1 day and 6 weeks. During this time you will not be able to log in or place bets; your account will only reactivate once the break is over.

Self-Exclusion

Close your account for 6 months to 5 years, or permanently. This restriction cannot be reversed while it is active — it is the strongest protection measure available.

To activate any of the tools above, contact us via 24/7 live chat or email — our support team is always ready to assist in both Bengali and English.

Warning Signs of Problem Gaming

Certain behaviours or states of mind may indicate that things have gone beyond entertainment.

Feeling a repeated urge to keep betting in order to win back lost money.
Spending more time and money on gaming while enjoying it less.
Trying to hide your gaming activity from family or friends.
Taking out loans or breaking into savings to cover gaming expenses.
Feeling irritable or anxious when you cannot play.
Neglecting work, studies, or family responsibilities.
Repeatedly planning to cut back but failing to do so.

How We Monitor

The six 6s platform automatically detects certain behavioural patterns.

Unusual Betting Patterns

If bet amounts suddenly increase significantly, or large bets are placed immediately after a loss, our system raises an alert automatically.

Extended Session Times

If a member plays continuously for many hours, an automatic break notification is sent.

Active Support Monitoring

When our support team notices a concerning pattern, they reach out to the member directly and offer assistance.

Protection of Minors

The identity verification process prevents anyone under 21 from opening an account.

How to Get Help

Whether you have recognised a problem yourself or are worried about someone else, help is available. Asking for help is a sign of strength, not weakness.

Live Chat Support

Chat with us in Bengali via six 6s 24/7 live chat. Our support team is always ready to activate responsible gaming tools and provide guidance.

Email Support

You can also contact us by email — write in Bengali or English, whichever you are more comfortable with.

Family and Friends

Let someone you trust know. A family member or close friend can often provide the most effective support — be honest with them.

Professional Advice

Seek help from a mental health professional or counsellor. A number of mental health service centres in Bangladesh provide confidential support on this issue.

If you or someone close to you shows signs of a problem, contact six 6s live chat without delay. We can activate self-exclusion or a cooling-off period immediately. Detailed answers to common responsible gaming questions are available in our FAQ section.

Closing an account to protect yourself or someone else is nothing to be ashamed of — it is a brave and responsible decision. six 6s is always here for you.

six 6s Commitment

Responsible gaming is not just a policy document — it is the foundation of our service.

Protection of Minors

Anyone under 21 is not permitted to open an account. Identity verification is mandatory.

Control Tools Are Readily Available

Deposit limits, session time limits, cooling-off periods, and self-exclusion — all can be activated within minutes.

Proactive and Caring Support

Our support team provides not only technical help but also responsible gaming guidance.

Responsible Marketing Policy

We never run advertisements or offers that could encourage people with gaming problems.

Data Protection and Privacy

Responsible gaming requests are handled confidentially. Members' personal information is never shared with third parties.

Regular Review

We regularly review and improve our responsible gaming policies to keep member protection at the highest level.

Frequently Asked Questions

Answers to common questions about responsible gaming.

Any valid balance in your account at the time of self-exclusion can still be withdrawn. Contact our support team via live chat or email to process the withdrawal — they will assist you through the steps.

Lowering a limit takes effect immediately. However, a request to raise a limit takes 24 hours to come into effect — this delay is intentional, to prevent decisions made in the heat of the moment.

You will not be able to claim any bonus offers during a cooling-off period. That said, making a responsible decision is always more important than any bonus — you can find out about offers when you return after the break.

Try to have an open conversation with them first. If possible, encourage them to contact six 6s support. If the situation is serious, speaking with a mental health professional may be the most effective step. You are also welcome to speak with our support team directly — we will handle the matter confidentially and advise on the right course of action.

No. Identity verification is mandatory to open an account at six 6s, and the age verification process is strictly enforced. No account belonging to anyone under 21 is approved, and if one is found, it is closed immediately.

No. When a self-exclusion period ends, the account does not become active automatically. You must consciously contact the support team and request reactivation — and even then, a short delay is applied.

Learn More

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