six 6s Privacy Policy
This policy explains in detail six 6s's position and commitment regarding the collection, storage, use, and protection of your personal information.
1 Introduction and Applicability
This privacy policy applies to all users of the six 6s platform. When you open an account on six 6s, play games, make deposits or withdrawals, or use any of our services, certain personal information is stored in our system. The purpose of this policy is to inform you fully and transparently about how that information is collected and used.
six 6s believes that users should have control over their own information. We do not sell your personal information to any third party, and we do not use it for any purpose beyond what is stated in this policy.
2 What Information We Collect
six 6s collects user information from various sources. This information falls into two main categories — what you provide voluntarily and what is collected automatically while you use the service.
2.1 Registration Information
When creating an account, you provide the following details:
- Full name and date of birth
- Mobile number and email address
- Username and password
- National ID or passport number (for identity verification)
2.2 Financial Transaction Information
Information collected during deposits and withdrawals:
- bKash, Nagad, Rocket, or bank account number
- Transaction amount and date
- Payment method type
- Transaction reference number
2.3 Device and Browsing Information
Collected automatically while using the platform:
- IP address and device type
- Operating system and browser version
- Session duration and page visit patterns
- Information obtained from cookies and similar technologies
2.4 Gaming Activity Information
Related to your gaming history and behaviour:
- List of games played and time spent
- Bet amounts and result records
- Bonus claim history
- VIP level and points information
3 Purpose of Information Use
six 6s uses collected information only for legitimate and necessary purposes. Each purpose is clearly explained below.
3.1 Account Management and Service Delivery
Collected information is used to create your account, verify your identity, secure your login, and manage your personal account. This information is also essential for processing deposits and withdrawals. six 6s ensures that your financial transactions are completed safely and on time.
3.2 Security and Fraud Prevention
We analyse information to protect user accounts and to detect any unusual or fraudulent activity. IP addresses and device information are used to prevent attempts to create multiple accounts or gain unauthorised access.
3.3 Responsible Gaming Support
By analysing gaming activity data, we can identify users who may be playing excessively or at financial risk, and provide timely support. Detailed guidance on this is available on the Responsible Gaming page.
3.4 Customer Support and Communication
Your contact information is used to resolve your issues via live chat and email, and to send important account-related notifications. six 6s provides support in Bengali and English 24 hours a day, 7 days a week.
3.5 Platform Improvement
User behaviour is analysed to improve the website and app's performance, design, and game selection. No individual is identified from this information — it is used only to understand overall trends.
4 Sharing Information with Third Parties
six 6s never sells your personal information. However, for certain operational purposes, sharing information with trusted third parties may be necessary.
4.1 Payment Processors
Necessary financial information is shared with the relevant payment service providers to process transactions via bKash, Nagad, Rocket, and bank transfer. This information is used solely to complete transactions.
4.2 Game Software Providers
Necessary session information is shared with Pragmatic Play, PG Soft, JILI, Evolution, and other game studios to operate slots, live casino, and fishing games. This is essential to ensure fair game outcomes and RTP.
4.3 Technology and Security Services
A limited amount of information is shared with trusted technology partners for website security, data storage, and technical services. These partners are contractually bound to comply with six 6s's privacy standards.
4.4 Legal Obligations
If disclosure of information is required under Bangladeshi law or a lawful order from a competent authority, six 6s will comply. In such cases, only the minimum information legally required will be shared.
5 Data Protection Measures
six 6s follows industry-standard technical and administrative measures to protect user data. Our main security steps are described below.
SSL Encryption
All communications on the website and app are encrypted using SSL technology, which prevents any third party from reading or altering your information during transmission.
Password Protection
Your password is never stored in plain text — only a one-way hash is kept. This means no one at six 6s knows or can read your password.
Two-Step Verification (OTP)
An OTP is sent to your mobile for login and financial transactions, preventing unauthorised access to your account. six 6s encourages you to keep two-step verification enabled.
Access Control
Among six 6s staff, only those with specific responsibilities have limited access to the information they need. Staff receive regular security training.
Secure Data Centres
Information is stored on servers with physical security, firewalls, and regular security audits. Backup procedures reduce the risk of data loss.
Regular Security Testing
Regular security assessments and penetration testing are carried out to identify system vulnerabilities. Identified issues are resolved on a priority basis.
6 Cookie Policy
Cookies are small files stored in your browser that help improve your website experience and remember your login status. six 6s uses several types of cookies.
Essential Cookies
These cookies are necessary to maintain your login session, keep security features active, and run basic site functions. Without them, six 6s cannot work properly.
Performance Cookies
These cookies are used to understand which parts of the website are being used and how often. This information is collected as anonymous statistics and is used to improve the site.
Preference Cookies
These cookies remember your language preference, display settings, and other personalisation details, so you do not have to reconfigure your settings each time you log in.
Cookie Controls
You can delete cookies or stop accepting new ones at any time from your browser settings. However, disabling essential cookies will prevent some site features from working correctly.
7 Your Rights and Options
six 6s gives users certain important rights over their own information. To exercise these rights, please contact our support team.
7.1 Right to Access and Correct Information
You have the right to view the information stored in your account and to request correction of any inaccurate or incomplete information. To change your name, mobile number, or email, you can submit a request through account settings or live chat.
7.2 Request to Delete Information
If you wish to close your six 6s account, you can request account closure and deletion of your personal information. However, if there are legal obligations or ongoing disputes, some information may need to be retained for a specified period.
7.3 Opting Out of Marketing Communications
If you do not want to receive promotional emails or notifications, you can opt out at any time. However, account security and transaction-related notifications cannot be turned off, as they are an essential part of the service.
7.4 Account Restrictions and Self-Exclusion
As part of responsible gaming, you can request a temporary break or permanent exclusion on your account. Contact our support team and all necessary assistance will be provided.
8 Data Retention Period
six 6s does not retain any information longer than necessary. Different retention periods are set for different types of information.
8.1 Active Account Information
Registration and transaction-related information is retained for as long as your account remains active — meaning it has not been closed and you are still using the service.
8.2 Closed Account Information
After an account is closed, financial transaction records and identity verification information are retained for a specified period in accordance with applicable legal requirements. All other information is deleted.
8.3 Inactive Accounts
For accounts that have not been used for an extended period, six 6s may take steps to archive or delete information after notifying the user in advance. A notification will be sent to the registered email address.
9 Protection of Minors
All six 6s services are for individuals aged 21 or above only. We never knowingly collect information from minors or accept account registrations from them.
Date of birth is verified at registration, and additional identity documents may be requested in cases of doubt. If it is found that an account belongs to a person under 21, that account will be closed and the associated information deleted.
10 Changes to This Policy
six 6s reserves the right to update this privacy policy as needed. Changes may be made due to service improvements, legal changes, or technical upgrades.
If any significant changes are made, we will notify you in advance at your registered email or mobile number. The effective date of the updated policy will be stated at the top of this page. Continuing to use the platform after any changes will be considered your acceptance of the revised policy.
For full details on the general terms and conditions of our service, please read the Terms and Conditions page. For answers to general questions, visit our FAQ section.
11 Privacy Contact
If you have any questions about this privacy policy, wish to request a correction to your information, or want to get in touch about any matter relating to your data, please speak with the six 6s support team.